Don’t Be Fooled: Navigating the Tricky Waters of Digital Spoofing

Attention Casey State Bank Customers

In today’s digital age, staying vigilant against deceptive practices like spoofing is more important than ever. Recently, we’ve been alerted to instances where our customers received phone calls that appeared to be from Casey State Bank. These calls, displaying our bank’s phone number, falsely informed recipients about fraudulent transactions on their accounts.

What You Need to Know About Spoofing

Spoofing is when a caller disguises their identity to appear as someone else, often using a legitimate phone number or name to gain your trust. In these cases, the fraudsters posed as Casey State Bank representatives. But remember, it’s not just phone calls; spoofing can occur via email, websites, and GPS.

How to Protect Yourself

Verify the Caller: If you receive a call from Casey State Bank, our genuine representatives will always ask you a security question that only you can answer. This is our way of ensuring that you know it’s us on the other line.

When in Doubt, Hang Up: If a call feels suspicious, or if the caller fails to verify your identity correctly, hang up immediately.

Contact Us Directly: After hanging up, call us back using the official phone number listed on our website or mobile app. Do not redial the number from which you received the suspicious call, as it might lead you back to the scammer.

Stay Informed: Visit our website regularly for updates and educational resources on how to protect yourself from digital fraud.

A Personal Story

This issue hits close to home. Over the weekend, one of our employees’ family members received one of these calls, seemingly from our bank. It was a frustrating and alarming experience, one that many of you might relate to. It’s not just a violation of trust but a stark reminder of the importance of being alert!

Our Commitment to Your Security

At Casey State Bank, your security is our top priority. We are continuously working to improve our systems and educate our customers on potential threats. We understand the importance of being proactive in the face of these sophisticated scams and are here to support you.

Remember, knowledge is your best defense. Stay alert, ask questions, and always verify. Together, we can ensure your financial safety in this ever-evolving digital world.

For more information or to report suspicious activity, please contact us or call (217) 932-2136.